1. Platform Overview
InstaHelp is a digital platform that connects users with independent service providers for home, personal, and professional service needs.
2. No Direct Booking Guarantee
InstaHelp facilitates discovery and service request flow. We do not guarantee provider availability, response, acceptance, completion timeline, or service outcome for every request.
3. User Responsibilities
- Provide accurate profile and service request information.
- Use the platform lawfully and respectfully.
- Do not misuse communication channels, impersonate others, or submit fraudulent requests.
- Review provider details before confirming any engagement.
4. Service Availability Disclaimer
InstaHelp may update, suspend, or discontinue features without prior notice for maintenance, operational, legal, or product reasons. Service coverage can vary by location.
5. Limitation of Liability
To the maximum extent permitted by law, InstaHelp is not liable for indirect, incidental, special, consequential, or punitive damages, including loss of data, profits, goodwill, or business opportunity arising from platform use.
6. Account Suspension and Termination
We may suspend or terminate accounts that violate these Terms, applicable law, or platform safety standards. Users may also discontinue account use at any time and request deletion through our Data Deletion process.
7. Contact
Questions about these Terms can be sent to mail@instahelp.in.